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Parts Suffix Key
-RX Remanufactured Exchange
-RO Remanufactured Outright
-3 Non OEM
-X New Exchange
-OS OEM Sleeve

Full Laser Pros Policies (pdf)

Laser Pros Int'l Policies

We guarantee that all our parts are HP OEM unless otherwise specified, and if you receive an order that doesn't meet your quality specifications, we will gladly pay for return shipping. In addition, most refurbished components carry a six-month warranty, to assure you of only the highest quality products and service.

Laser Pros International also offers an advanced exchange program, so you don't have to wait to get the components you need. All you have to do is return your repairable cores to us within thirty days of new product shipment. A $25.00 late fee will be applied to all cores received after 30 days but before 60 days. No credit will be issued for cores returned after 60 days.

Same-day shipment is available on all FedEx orders placed before 6:00 p.m. CST, and toll-free technical assistance is available from 8:00 a.m. to 6:30 p.m. CST, Monday through Friday.

At Laser Pros quality standards go well beyond the industry average. Every part we ship is subjected to rigorous inspections to ensure that you always get exactly what you need. When you order from Laser Pros International your satisfaction is guaranteed, and that is invaluable.

Please contact your Laser Pros International Account Executive to receive a copy of LPI's Complete Policy Documents, or refer to the link at the top of the page.

Laser Pros International Corp.
One International Lane
Rhinelander, WI 54501
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