Tech Tip - Troubleshooting a blank display (failed control panel versus dead printer)

Ebben

Author: Ebben Joslin, Technical Support Supervisor

Published on July 24th, 2025


Covers:

  • – HP Laser Printers


In today’s blog we explain the troubleshooting steps for an HP Laser Printer that has a blank/no display. This is generally caused by the control panel or the formatter failing, but can be the result of a faulty wall outlet. You can quickly diagnose this problem by following the diagram below.

Troubleshooting Diagram